Salesforce Consultant
Job Responsibilities:
• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals
• Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
• Communicate with project managers, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
• Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
• Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions
with internal Salesforce instances
• Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow
• Collaborate with various internal departments, including marketing, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance
Required Qualifications:
• Bachelor’s degree in computer science or relevant field of study
• Minimum work experience: 8 years of software development and 4 years of Salesforce application development
• Self-motivated and creative
• Proficient with Apex, Salesforce Lightning, VisualForce, Native, MySQL and JavaScript
• Salesforce Developer Certification
• Experience developing customer-facing user interfaces
• Create applications to interface with Salesforce
• Evaluate existing CRM and case management processes and determine potential Salesforce-enabled enhancements
• Oversee solutions design and delivery, including integration with existing architecture
• Identify opportunities for CRM and Einstein Analytics automation
• Collaborate with business application owners to advance development of key market tools